The course curriculum is outlined below:

Introduction to Six Sigma

• Introduction to Process Improvement
• History of Six Sigma (and Lean)
• Definition of Six Sigma (and Lean)
• Introduction to the DMAIC Process Improvement Methodology

 Define the Improvement Opportunities

• Develop a Project Charter
• Critical To Quality (CTQ) Requirements
• As-Is Processing and Value Stream Mapping

 Measure Your Performance

• Decide what to measure (Indicator)
• Identification of output, input and process variables
• Develop Operational Definitions
• Data Collection Plan /Matrix
• Measurement System Analysis (MSA) and Gage Repeatability and Reproducibility
• Capability Analysis
• Data Display

 Analyze Your Opportunities

• Identification of Potential Root Cause
• Brainstorming, Fish bone Diagram, 5 whys,
• Root Cause Analysis
• Correlation, Regression, Failure Modes & Effect Analysis (FMEA)
• Root Cause Validation and Prioritization
• Hypothesis Testing

 Improve Your Performance

• Potential Solution Identification and Generation
• Brainstorming, Affinity Diagram, Benchmarking
• Evaluation and Selection of Potential Solutions
•  Priority Matrix, Solution Selection Matrix, Cost / Benefit Analysis
• New Process Roadmap Development
• To-Be Process Mapping, FMEA / Risk Identification “To Be” Process
• Pilot Solution
• Implementation Plan
• Stakeholder Management and Communications Plan, Training Plan

 Control Your Performance

• Develop Standards and Procedures Documentation
• Launch Implementation
• Sustain Performance gains
• Mistake Proofing, Risk Management -FMEA
• Creation of Process Control and Response Plan
• Results Monitoring
• Dashboard Creation
• Finalize and Transfer Project to Process Owner
• Key Lessons Learned
• Opportunities for further improvements and replication