Hospitality Management Program (HMP)

This 6-month program prepares working professionals in the hospitality industry to transition into leadership positions in their places of employment. It also provides the necessary training and grounding for individuals seeking to enter the industry in a leadership role or for those owner-operators seeking to upgrade their skills.

These intense online courses are led by working professionals in the hospitality industry. Students in the program learn the technical, operational, functional and managerial elements that make for success in the hospitality industry.

The goal of HMP is to provide students with critical skills that can immediately be applied in their respective workplaces. It also provides a safe place to explore, discuss and resolve challenging problems they may encounter in the workplace in particular, and in the industry in general. Above all, students receive firm grounding as trainees in hospitality management.

The program emphasizes a practical and theoretical approach to learning, rooted in the knowledge that a combination of the two produces the best outcome for working professionals. The first part of the program is a foundation phase, followed by the more practical post-foundational phases. The modules are designed to achieve the following:

a) Prepare students for professional life by presenting real-life scenarios and problems.

b) Actively aid students in problem-based learning by giving students the opportunity to test theories and techniques in real life situations.

c) Provide students with a cohort of peers and working professionals from whom they can learn inside and outside the classroom.

The main modules in the program cover the following:

Module 1:  (Introduction & Guest Interface)

• Food and Beverage (F&B) and Rooms Division (RD):
  
  • Here students start at an operational level, learning about the kitchen production process, familiarizing themselves with essential practical skills such as the basics of hygiene; cooking and cutting techniques; waiting techniques; alcoholic beverages; wine selection; nutrition and wellness, amongst others.
• Guest Experience (GE) and Resources
  • This part of the course focuses students on the operational elements of the reception and housekeeping departments, as well as the cost elements associated with these operations.

 Module II: (Physical Plant & The Built Environment)

• The Managed Development Process
• Hotel Conceptual Design Tenets
• Site Design Considerations
• Programming & Organization
• Lobby Design & Programming
• Food & Beverage Design & Programming
• Guestroom Design
• Guestroom Floor Design
• Functional Space Programming & Designs
• Back of House Planning & Design
• Plan Critique Techniques

 Module III: (Operations & Quality Management)

• Hospitality Operations Management
• Controlling, Evaluating & Performing Daily Operations (PDO)
• Planning and Implementing Business Communication (IBC)
• Quality & Productivity Management in Hospitality Operations

 Module IV: (Strategic & Human Capital Management)

• Strategic Hospitality Management (SHM)
• Hospitality Career Paths & Professional Development
• Human Capital and Professional Career Development

Classes are designed to be convenient for working as well as supported students. Classes are usually scheduled for evenings and weekends where convenient for the cohort.

Students are assigned to cohorts based on a balance between availability in a given cohort and indicated preference of students during the application process. (Individualized classes are scheduled at the convenience of the student and the instructor but must meet the minimum participation requirements for the program.)

The exact schedule of classes and the electronic credentials needed for online access are provided to students in their Admissions Package.

• The HMP program runs for 6 months.
• HMP cohorts typically start the first (working) Monday of every quarter (January, April, July and October).
• Registration for new HMP cohorts closes 1 month in advance of the start date. (For instance, students who want to participate in a  program starting in January need to be registered by the end of November.) This is to ensure proper planning and management of cohort sizes.
• HMP classes typically meet online twice a week; registered students have access to study and test material on the online platform every day of the week.
• Special classes for organizations, groups or associations may be arranged outside of this standing schedule. (For group schedules, send email to

IDMANN Institute is committed to providing affordable, quality education for as many students as possible. As outlined below, HMP courses provide outstanding training for students at a very affordable price point

 EPP Application & Registration Fees: